23 March - 1 April 2021

Progressive Collaboration and Innovative Solutions: Shaping the Future of Energy

Host Organisation


Co-Host Organisations

Mubadala Petroleum     Schlumberger

Exhibitor Services Manual

Exhibitor Services Manual


Welcome to the IPTC 2021 Exhibitor Services Manual (ESM). This manual contains comprehensive information to assist you in your preparation to participate at this exhibition. Please read all information carefully and most importantly the deadlines for respective information/material submissions stipulated in this ESM. We would appreciate your observation of the submission deadline and cooperation in submitting all required information to IPTC.

We hope this ESM will assist you with a smooth and trouble-free run-up to the virtual event. Should you require any assistance along the way, please do not hesitate to contact us.

Booth Package

Exhibition Hours

Live Exhibition

During the “Live Exhibition” days, exhibitors are expected to have representatives online and logged into the virtual event platform during the below listed hours to interact through live 1-to-1 chat (video and text) with attendees.

Date Time
Tuesday, 23 March 2021 1300 - 1800 hours (UTC +8)
Wednesday, 24 March 2021 1300 - 1800 hours (UTC +8)
Thursday, 25 March 2021 1300 - 1800 hours (UTC +8)
Friday, 26 March 2021 1300 - 1800 hours (UTC +8)


Static Exhibition

During the static exhibition days, the live 1-to-1 chat functions (video and text) will be removed from the exhibition booths. However, exhibitors will continue to be able to collect leads from their booth, as attendees will still be able to send enquiries, drop their business cards and schedule meetings with exhibitors. Exhibitor representatives are not required to be online and logged into the virtual platform during this period. Exhibitors will receive email notifications for meeting requests, and will continue to be able to login to the exhibitor backend to retrieve leads and check activity on the booth.

Date Time
Monday, 29 March 2021 1300 - 1730 hours (UTC +8)
Tuesday, 30 March 2021 1300 - 1730 hours (UTC +8)
Wednesday, 31 March 2021 1300 - 1730 hours (UTC +8)
Thursday, 1 April 2021 1300 - 1615 hours (UTC +8)

Please note that the virtual exhibition will remain available for viewing by registered attendees from 2 April - 1 July 2021.

Access to the virtual event at your local time

0800 hours - Doha / Kuwait City / Manama / Riyadh
0900 hours - Abu Dhabi / Dubai / Muscat
1030 hours - New Delhi
1130 hours - Yangon
1200 hours - Bangkok / Hanoi / Jakarta
1300 hours - Bandar Seri Begawan / Beijing / Kuala Lumpur / Perth / Singapore
1400 hours - Tokyo / Seoul
1430 hours - Adelaide
1500 hours - Brisbane
1700 hours - Wellington


System Requirement

  • Operating System: Windows or Mac OS with version 10 and above are recommended
  • Browser: Mozilla Firefox and Google Chrome are preferred
  • Settings: Allow usage of Web Cam, Audio and allow acceptance of cookies and javascript
  • Network: Min. 1mbps, recommend at 5mbps (upload / download)

Useful Contact


International Petroleum Technology Conference

Sheila Tan - Manager, Event Operations
Direct Line: +60 3 2182 3133
Email: stan@iptcnet.org

Shanice Woo - Operations Coordinator
Direct Line: +60 3 2182 3132
Email: swoo@iptcnet.org


Innogen Sdn Bhd

Ai Bit Toh - Assistant General Manager (Organiser Department)
Direct Line: +60 12 311 9945
Email: aibittoh@innogen.com.my

Brandon Lok - Project Manager
Direct Line: +60 12 324 9368
Email: brandonlok@innogen.com.my

Exhibitor Checklist

No Mandatory Description Deadline

Company Information Form

19 February

Deluxe and Premium

Custom Booth Design Submission

19 February
3 Premium

Templated Booth Design Form (if exhibitor choose Templated Booth Design)

19 February
4 Standard

Booth Design Form

19 February

Exhibitor Registration

19 February

Full Access Registration

19 February
7 Deluxe

Booth Seminar Information Form

19 February
8 Deluxe and Premium Booth Survey Form 19 February
9 Deluxe

Attendee Trivia Question Form

19 February
10 ALL Booth Materials Upload 15 March
11 ALL Visitor Registration 1 April


Platform User Information

The following tutorial documents contain guidelines and step-by-step on your company registration page, your Exhibitor Panel (booth backend) access, Virtual Lobby access and various virtual platform features:

Exhibitor Registration Page

Exhibitor Panel - Deluxe Booth Package (New)

Exhibitor Panel - Premium Booth Package (New)

Exhibitor Panel - Standard Booth Package (New)

Live Chat (New)

Virtual Lobby (available on 8 March 2021)

Business Matching (available on 8 March 2021)

Booth Seminar (available on 8 March 2021)

Exhibitor Conduct

The IPTC is undertaken primarily for the technical education of participants. To provide the best possible atmosphere to discuss the technical application of the equipment and services displayed, each exhibitor agrees as follows:

  1. To exhibit only products of exhibitor’s own manufacture, represents or distributes comprising materials, equipment, apparatus, systems, services, and other component products applicable to advancing the engineering and scientific knowledge and development/refining of energy and environmental resources.
  2. Exhibitor shall not assign, sublet or appoint the whole or any part of the exhibit package allotted to them, nor permit any other person or party to exhibit therein, any other goods, apparatus, etc., not manufactured or distributed by the Exhibitor in the regular course of business except with prior written consent from IPTC.
  3. Exhibition booth must be manned by a representative during all times when the virtual event is officially live in the virtual event platform.
  4. Each Exhibitor understands and agrees that the Sponsorship / Exhibit Terms & Conditions are an integral and binding part of the Sponsors and Exhibit Package Contract.

Our Sponsors